RÉSUMÉ

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April 2018          Davenport University          Grand Rapids, MI

Bachelor of Business Administration

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Related Coursework: Concentration in Management, Strategic Management, Marketing with a focus on Digital Marketing, Human Resource Management, Project Management and Operations Management 

Education
Work​
Experience​

October 2018 - Present         Imagine Learning          Provo, UT

 
Customer Success Manager

  • Managed over $3.8 Million of Annual Revenue across the State of Michigan

  • Qualified for the 2020 Imagine Learning Goal Achiever Award

  • Supported and sustained a contract with the Michigan Department of Education for Imagine Learning programs used by schools across the State

  • Provided ongoing consulting and advisement services for clients

  • Analyzed and presented program data briefs for key district stakeholders

  • Facilitated Professional Development for users across territory

  • Supported district initiatives through strategic planning and curriculum alignment

  • Presented to other regional Success Teams across the country on various aspects of Success

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July 2011 - April 2018          Godfrey-Lee Public Schools          Wyoming, MI

 
Director of Technology and Media Services

  • Supervised all district-wide Technology and Media Center operations

  • Facilitated the district’s 1:1 mobile device initiative

  • Hired and trained all Technology and Media personnel

  • Implemented over $600,000 worth of network infrastructure upgrades throughout the district

  • Collaborated with district leadership team to design classroom lesson plans

  • Structured district-wide professional learning for over 150 staff

  • Maintained compliance with Federal Regulations and Laws such as: HIPPA, FERPA, COPPA and CIPA

  • Designed and implemented board approved technology classes for students

  • Over 5 years experience working under Agile Project Management Methodology 

  • Over 2 years experience working under Human Centered Design Framework and Methodology

  • Managed Digital Marketing systems including Social Media and Film/Media Productions

  • Collaborated with Leadership Team to draft the District Strategic Plan 

  • Experience in managing Google Apps for Education (GSuite), [Google Certified Educator], Apple Mac OS/iOS, Windows OS and Chrome OS.

 

 

July 2009 - June 2011          Godfrey-Lee Public Schools          Wyoming, MI

 
District Technology Technician

  • Provided technical support to district staff and students

  • Repaired and supported all district owned hardware

  • Organized inventory management system as well as help desk ticketing system

  • Communicated with district leadership team to assist in short and long term sustainability plans

 

 

August 2008 - June 2009        Godfrey-Lee Public Schools          Wyoming, MI

 
Media Assistant

  • Designed new 21st century learning space in the Media Center

  • Managed Library Information System

  • Provided Information Literacy Support to students

Skills

  • Leadership

  • Human Centered Design

  • Instructional Design

  • Strategic Planning

  • Social Media

  • Marketing

  • Graphic Design

  • Live Audio Visual Production

  • Film/Media Productions

  • Customer Service

  • Team Building

  • Project Management

  • Staff Development

  • Operations Management

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Certifications

Peregrine Academic Services

Bachelor of Business Administration 488T Certification

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Hubspot Academy

Inbound Marketing Certification

 

Google, Inc

Google Certified Educator 

Service

October 2020 - Present       Weld North Education     Scottsdale, AZ

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Inaugural Member of the Diversity, Equity and Inclusion Council

  • Attend monthly meetings with the council to discover and advance holistic practices across the WNE Organization to create a more inclusive environment. 

  • Participate in small group studies and work in close concert with a reputable consulting group to audit organizational structures and develop a strategic plan for moving forward

  • Represent and advocate for my fellow Imagine Learning colleagues in areas related to DEI.

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April 2014 - Present

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Rotary International - South Kent Rotary Club​

  • Past Treasurer and Member of the Board of Directors

  • Systemized the club’s accounting system

  • Implemented point of sale and centralized billing system

  • Consolidated club’s bank accounts to capitalize on interest gains

  • Participated in various service projects in the local community and beyond

  • Traveled on behalf of the local club to El Salvador to assist in the building of Multi-Generational homes for a community in need of stable housing.

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