RÉSUMÉ
April 2018 Davenport University Grand Rapids, MI
Bachelor of Business Administration
Related Coursework: Concentration in Management, Strategic Management, Marketing with a focus on Digital Marketing, Human Resource Management, Project Management and Operations Management
Education
Work
Experience
October 2018 - Present Imagine Learning Provo, UT
Customer Success Manager
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Managed over $3.8 Million of Annual Revenue across the State of Michigan
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Qualified for the 2020 Imagine Learning Goal Achiever Award
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Supported and sustained a contract with the Michigan Department of Education for Imagine Learning programs used by schools across the State
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Provided ongoing consulting and advisement services for clients
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Analyzed and presented program data briefs for key district stakeholders
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Facilitated Professional Development for users across territory
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Supported district initiatives through strategic planning and curriculum alignment
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Presented to other regional Success Teams across the country on various aspects of Success
July 2011 - April 2018 Godfrey-Lee Public Schools Wyoming, MI
Director of Technology and Media Services
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Supervised all district-wide Technology and Media Center operations
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Facilitated the district’s 1:1 mobile device initiative
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Hired and trained all Technology and Media personnel
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Implemented over $600,000 worth of network infrastructure upgrades throughout the district
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Collaborated with district leadership team to design classroom lesson plans
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Structured district-wide professional learning for over 150 staff
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Maintained compliance with Federal Regulations and Laws such as: HIPPA, FERPA, COPPA and CIPA
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Designed and implemented board approved technology classes for students
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Over 5 years experience working under Agile Project Management Methodology
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Over 2 years experience working under Human Centered Design Framework and Methodology
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Managed Digital Marketing systems including Social Media and Film/Media Productions
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Collaborated with Leadership Team to draft the District Strategic Plan
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Experience in managing Google Apps for Education (GSuite), [Google Certified Educator], Apple Mac OS/iOS, Windows OS and Chrome OS.
July 2009 - June 2011 Godfrey-Lee Public Schools Wyoming, MI
District Technology Technician
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Provided technical support to district staff and students
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Repaired and supported all district owned hardware
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Organized inventory management system as well as help desk ticketing system
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Communicated with district leadership team to assist in short and long term sustainability plans
August 2008 - June 2009 Godfrey-Lee Public Schools Wyoming, MI
Media Assistant
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Designed new 21st century learning space in the Media Center
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Managed Library Information System
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Provided Information Literacy Support to students
Skills
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Leadership
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Human Centered Design
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Instructional Design
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Strategic Planning
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Social Media
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Marketing
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Graphic Design
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Live Audio Visual Production
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Film/Media Productions
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Customer Service
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Team Building
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Project Management
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Staff Development
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Operations Management
Certifications
Peregrine Academic Services
Bachelor of Business Administration 488T Certification
Hubspot Academy
Inbound Marketing Certification
Google, Inc
Google Certified Educator
Service
October 2020 - Present Weld North Education Scottsdale, AZ
Inaugural Member of the Diversity, Equity and Inclusion Council
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Attend monthly meetings with the council to discover and advance holistic practices across the WNE Organization to create a more inclusive environment.
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Participate in small group studies and work in close concert with a reputable consulting group to audit organizational structures and develop a strategic plan for moving forward
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Represent and advocate for my fellow Imagine Learning colleagues in areas related to DEI.
April 2014 - Present
Rotary International - South Kent Rotary Club
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Past Treasurer and Member of the Board of Directors
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Systemized the club’s accounting system
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Implemented point of sale and centralized billing system
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Consolidated club’s bank accounts to capitalize on interest gains
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Participated in various service projects in the local community and beyond
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Traveled on behalf of the local club to El Salvador to assist in the building of Multi-Generational homes for a community in need of stable housing.