RÉSUMÉ

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April 2018          Davenport University          Grand Rapids, MI

Bachelor of Business Administration

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Related Coursework: Concentration in Management, Strategic Management, Marketing with a focus on Digital Marketing, Human Resource Management, Project Management and Operations Management 

Education

Work​

Experience​

October 2018 - Present         Imagine Learning          Provo, UT

Customer Success Manager

• Managed over $3.8 Million of Annual Revenue across the State of Michigan

• Qualified for the 2020 Imagine Learning Goal Achiever Award

• Supported and sustained a contract with the Michigan Department of Education for Imagine Learning programs used by schools across the State

• Provided ongoing consulting and advisement services for clients

• Analyzed and presented program data briefs for key district stakeholders

• Facilitated Professional Development for users across territory

• Supported district initiatives through strategic planning and curriculum alignment

• Presented to other regional Success Teams across the country on various aspects of Success

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July 2011 - April 2018          Godfrey-Lee Public Schools          Wyoming, MI

Director of Technology and Media Services

• Supervised all district-wide Technology and Media Center operations

• Facilitated the district’s 1:1 mobile device initiative

• Hired and trained all Technology and Media personnel

• Implemented over $600,000 worth of network infrastructure upgrades throughout the district

• Collaborated with district leadership team to design classroom lesson plans

• Structured district-wide professional learning for over 150 staff

• Maintained compliance with Federal Regulations and Laws such as: HIPPA, FERPA, COPPA and CIPA

• Designed and implemented board approved technology classes for students

• Over 5 years experience working under Agile Project Management Methodology 

• Over 2 years experience working under Human Centered Design Framework and Methodology

• Managed Digital Marketing systems including Social Media and Film/Media Productions

• Collaborated with Leadership Team to draft the District Strategic Plan 

• Experience in managing Google Apps for Education (GSuite), [Google Certified Educator], Apple Mac OS/iOS, Windows OS and Chrome OS.

July 2009 - June 2011          Godfrey-Lee Public Schools          Wyoming, MI

District Technology Technician

• Provided technical support to district staff and students

• Repaired and supported all district owned hardware

• Organized inventory management system as well as help desk ticketing system

• Communicated with district leadership team to assist in short and long term sustainability plans

August 2008 - June 2009        Godfrey-Lee Public Schools          Wyoming, MI

Media Assistant

• Designed new 21st century learning space in the Media Center

• Managed Library Information System

• Provided Information Literacy Support to students

Skills

• Leadership

• Human Centered Design

• Instructional Design

• Strategic Planning

• Social Media

• Marketing

• Graphic Design

• Live Audio Visual Production

• Film/Media Productions

• Customer Service

• Team Building

• Project Management

• Staff Development

• Operations Management

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Certifications

Peregrine Academic Services

Bachelor of Business Administration 488T Certification

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Hubspot Academy

Inbound Marketing Certification

Google, Inc

Google Certified Educator 

October 2020 - Present       Weld North Education     Scottsdale, AZ

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Inaugural Member of the Diversity, Equity and Inclusion Council

• Attend monthly meetings with the council to discover and advance holistic practices across the WNE Organization to create a more inclusive environment. 

• Participate in small group studies and work in close concert with a reputable consulting group to audit organizational structures and develop a strategic plan for moving forward

• Represent and advocate for my fellow Imagine Learning colleagues in areas related to DEI.

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April 2014 - Present

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Rotary International - South Kent Rotary Club​

• Past Treasurer and Member of the Board of Directors

• Systemized the club’s accounting system

• Implemented point of sale and centralized billing system

• Consolidated club’s bank accounts to capitalize on interest gains

• Participated in various service projects in the local community and beyond

• Traveled on behalf of the local club to El Salvador to assist in the building of Multi-Generational homes for a community in need of stable housing.

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